Privacy Policy
Last updated: 17-04-2026
This Privacy Policy explains how LunarHost collects, uses, stores, and protects your personal information when you use our services.
1. Information We Collect
We collect information necessary to provide our services, including your name, email address, billing details, IP address, and usage data. Additional information may be collected when you contact support or interact with our platform.
2. How We Use Your Information
Your information is used to operate and maintain our services, process payments, provide customer support, improve performance, and communicate important updates. We may also use data for security monitoring and fraud prevention.
3. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties. However, we may share information with trusted service providers (such as payment processors) strictly for operational purposes. We may also disclose information if required by law or to protect our rights and services.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Despite our efforts, no system is completely secure, and users are responsible for maintaining their own security practices.
5. Cookies & Tracking
LunarHost uses cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. Users can control or disable cookies through their browser settings, though this may affect certain functionalities.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements. Once data is no longer needed, it is securely deleted or anonymized.
7. User Rights
Users have the right to request access to their personal data, request corrections, or request deletion of their information where applicable. Requests can be made through our support channels and will be handled in accordance with applicable laws.